October 19th, 2011 by Aseem | File in: Featured Posts, Help Desk
I recently ran into a problem where my DVD drive on Windows 7 was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, [...]
October 16th, 2011 by Aseem | File in: Featured Posts, Help Desk
With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, [...]
April 1st, 2011 by Aseem | File in: Help Desk
If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems that can cause this. One cause is a lack of sufficient free space on your hard drive to save the System Restore files. To remedy [...]
March 6th, 2011 by Aseem | File in: Help Desk
A Browser Helper Object (BHO) is a DLL file designed to extend the functionality of Internet Explorer. Many BHOs are benign. For example, many useful toolbars are BHOs. However, many BHOs are malicious, containing adware, spyware, viruses and other malware that can compromise the security of your computer. A bad BHO or “browser hijacker” may [...]
February 24th, 2011 by Aseem | File in: Help Desk
Is Windows detecting your USB flash drive as the wrong capacity? For example, a 16GB flash drive showing up as only a couple hundred MBs in Windows? This can happen for several reasons. Most of the time, the recent formatting of a USB flash drive, on another computer, can cause USB flash drives to display [...]
February 23rd, 2011 by Aseem | File in: Help Desk
These days, it seems like everything “online” requires a password. For websites like PayPal, it’s crucial to have as strong of a password as possible, for obvious reasons. One popular trend that many people have taken to is the use of password generators. Password generators work by randomly generating passwords, consisting of scrambled letters and [...]
January 14th, 2011 by Aseem | File in: Help Desk
Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, [...]
January 9th, 2011 by Aseem | File in: Help Desk
OpenOffice’s Calc is a full-featured application that competes directly with other spreadsheet programs such as Microsoft Excel. Not as well known as Excel, Calc is an excellent free alternative to commercial applications that can be expensive for the casual user. One feature of Calc that is quite useful is the ability to make numbers in [...]
January 3rd, 2011 by Aseem | File in: Help Desk
MP3 files are well known to users of Windows 7 and devices such as iPods, smart phones, and other digital music players. The most popular digital audio file, MP3s offer excellent quality in a small package. However, the MP4 format will likely replace MP3s as the most popular digital file format. Learn about the differences [...]
December 30th, 2010 by Aseem | File in: Help Desk
Most large companies these days have a dedicated support desk for solving technical issues. Employees generally respond favorably to the helpdesk process, where they file a support ticket electronically, and then are free to do other tasks while the problem is resolved. JazzDesk allows companies and Web sites of any size to create a helpdesk [...]
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