Help Desk

Wrong/Incorrect Album Art on Shared iTunes Library?

March 25th, 2012 by Aseem Kishore

So here’s an annoying problem I was having recently: I enabled home sharing in iTunes on my MacBook Pro and I connected like normal from my iPad 2 to my shared video library. I was browsing my TV Shows and Movies when I noticed something strange. The same artwork was showing up multiple times! When [...]

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Photostream Keeps Turning Off in iPhoto? Fix it!

March 23rd, 2012 by Aseem Kishore

So Photostream is a great feature of iCloud, but sometimes getting it to work properly can be a major problem. I’ve had several problems with Photostream including it not showing up on my iPad 2 and it disabling itself in iPhoto all the time. These are really annoying problems because the photos have to keep [...]

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Windows Does Not Recognize your CD/DVD Drive?

October 19th, 2011 by Aseem Kishore

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I recently ran into a problem where my DVD drive on Windows 7 was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, [...]

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Fix Internet Explorer 9 Issues

October 16th, 2011 by Aseem Kishore

ie 8 issues

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, [...]

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If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems that can cause this. One cause is a lack of sufficient free space on your hard drive to save the System Restore files. To remedy [...]

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Is Windows detecting your USB flash drive as the wrong capacity? For example, a 16GB flash drive showing up as only a couple hundred MBs in Windows? This can happen for several reasons. Most of the time, the recent formatting of a USB flash drive, on another computer, can cause USB flash drives to display [...]

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5 Quick Tips for Creating Strong Passwords the Easy Way

February 23rd, 2011 by Aseem Kishore

These days, it seems like everything “online” requires a password. For websites like PayPal, it’s crucial to have as strong of a password as possible, for obvious reasons. One popular trend that many people have taken to is the use of password generators. Password generators work by randomly generating passwords, consisting of scrambled letters and [...]

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Two Easy Fixes for Windows Update Error Code 0x80072efe

January 14th, 2011 by Aseem Kishore

Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, [...]

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Understanding the Differences between MP3 and MP4 Files

January 3rd, 2011 by Aseem Kishore

MP3 files are well known to users of Windows 7 and devices such as iPods, smart phones, and other digital music players. The most popular digital audio file, MP3s offer excellent quality in a small package. However, the MP4 format will likely replace MP3s as the most popular digital file format. Learn about the differences [...]

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iPad Not Showing Up in iTunes

October 20th, 2010 by Aseem Kishore

ipad not recognized

Mostly, I troubleshoot problems the the Windows operating system, but now that I own a lot of Apple products, I’ve gotten good at troubleshooting iPods, iPads, and Macs in general. One problem that a client of mine had was that his iPad would not show up in iTunes. iTunes simply would not recognize his iPad [...]

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