Help Desk Geek – Help Desk Tips For IT Pros

If you want to gauge what’s on peoples minds, then probably the best way to query this is via Twitter.  But instead of randomly selecting a few hundreds or thousands of Twitter accounts to follow, why don’t you use a tool that can gather the information for you? This is the idea behind Twitt(url)y.  With [...]

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Once you go online and connect to the Internet, it’s very important to protect your system from attacks. Unprotected systems are open to data loss, theft, and intrusion and can threaten the integrity of the PC. A firewalls job is to protect the system and to disable potentially harmful incoming traffic. Comodo Firewall, now officially part [...]

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I have always appreciated a good text and souce code editing software.  For plain and advanced text editing, I wouldn’t even dare to use MS Word as it is bloated and, not to mention, inappropriate for code. Enter Notepad++, a free tool licensed under GPL. It has a nice interface similar to many popular code [...]

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Previously, I wrote an article about six free remote desktop and screen sharing programs that you could use to take control of someone else’s computer in order to provide technical support. One of the programs in that list was CrossLoop, a cool program that includes unique features to set itself apart from other screen sharing [...]

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As an IT professional, you have probably debated whether defragmenting a hard disk really helps or not. I, for one, never defragmented my computer using the built in Windows tool or using a third-party program. Then one day I read a post on a technical site that actually gathered data and statistics on several different [...]

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Customer relationship management systems or CRM systems are used to support the need to manage customer relationship processes. Information about customer interactions and accounts can be entered so that they will be easier for the employees to access information. Managers love an effective CRM system because they can monitor their operations real time.  One of [...]

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Do you know that you can earn money by putting ads OUTSIDE your site? This is the philosophy behind Linkbucks to earn money once users click a link from your web page.  The idea is to post a really cool link to a content, and once users start to click them, you will get paid depending [...]

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If you’re like me, you probably have only use one screen while on your computer, right? I would love to have multiple flat panel monitors so that I can split up my applications onto different screens, but it’s slight expensive! Firstly, you need a newer PC with a high-end graphics card that supports dual monitors [...]

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There are many software suites out there that can scan your entire network for security vulnerabilities, but they are mostly very expensive. Recently, while testing software, I came across another program that provides solutions for computer security, application security and network security all in one package for a cheap price. GFiLANguard is an award-winning software [...]

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If you work at a company that still runs Windows XP instead of Windows Vista, there is a BIG reason! Mostly because Vista sucks for most businesses. There are simply too many hardware and software compatibility issues plus annoying system changes like User Account Control, etc. So what to do? Wait it out! Our company [...]

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