So here’s an annoying problem I was having recently: I enabled home sharing in iTunes on my MacBook Pro and I connected like normal from my iPad 2 to my shared video library. I was browsing my TV Shows and Movies when I noticed something strange. The same artwork was showing up multiple times!
When I tapped on one of the duplicates, it would bring up the details for the movie or show and then would show the correct artwork for the movie or show. When I went back to main view listing all movies or shows, it would again incorrectly display the artwork. It seemed completely random and a couple were duplicated several times. Note that if you have a shared library, you might be seeing the wrong artwork on your iPod Touch or iPhone also.
After trying a bunch of stuff, I finally figured out how to fix the problem. I believe this solution will work for any device connecting to a shared library that has wrong artwork showing up like an iPhone or Apple TV, but can’t be certain since I only had the problem on my iPad 2. Also, note that if you have wrong artwork for music when connecting to a shared library, you can also fix it with the solution below.
Fix Wrong Artwork When Connecting to Shared Library
The first thing you have to do is go to Settings and then either Music or Video depending on whether your music or your TV Shows/Movies are showing incorrect artwork. If both are, then do the procedure listed below in both the Music settings section and then Video section.
Now what we want to is disconnect the iPad 2 from Home Sharing. There is no way to turn if off, so what you have to do is simply type in a wrong password in the password box. When you click Done, it will then pop up with a message saying “Could not connect to Home Share” or something close to that. Doing this sounds strange, but it seems to clear out whatever cache was stored on the iPad.
Next, you want to go to iTunes and turn off Home Sharing. You can do this by going to Advanced and then clicking on Turn Off Home Sharing.
Once you have finished turning off home sharing, go ahead and close/quit iTunes. Now go back to your iPad and reset it. You need to press and hold the Home button and then Power/Sleep button together for about 10 seconds to reset the iPad. You can then turn back on your iPad.
Open iTunes and turn back on Home Sharing. Now go to your iPad and go to the Settings page for Music and Video and type in the correct password for Home Sharing. At this point, it should have rebuilt the cache with the correct artwork and you should be good to go. This worked for me on the iPad 2 and so far everything has been fine for a while.
If you are still having issues with home sharing and the wrong artwork showing up, post a comment here and I’ll try to help!