Comments on: Setup T-mobile Blackberry as modem to access the Internet from your PC http://helpdeskgeek.com/how-to/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc/ Help Desk Geek is a blog for Discussions about help desk tips and how-to computer tips Tue, 07 Sep 2010 11:53:26 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: rmoore http://helpdeskgeek.com/how-to/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc/comment-page-3/#comment-31724 rmoore Tue, 15 Jun 2010 04:33:54 +0000 http://helpdeskgeek.com/index.php/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc#comment-31724 Hey runway1007, Don't you love those cryptic error messages? I know that 692 error would make you think you have a hardware problem and of course, it is possible that you do but while hardware failures can and do occur, I'd be looking at software myself first. Particularly software device drivers. Most hardware requires software of some type to operate properly on a cell phone and if the software is corrupt, missing or just out of date, you can get a message making you think it is the hardware when it likely isn't. If you're familiar with the software on your phone, I would reload the device drivers for the BB. You probably have the BB desktop manager software but if I were you, I'd go to http://na.blackberry.com/eng/services/ and in the middle of the page, you'll see where you can download BB device software. This will update the software version you have on your BB and this might be all you need to do to get up and working. I would give that a try first and then go back through the steps in the article to see if you can get it working. Good luck! Hey runway1007,

Don’t you love those cryptic error messages?

I know that 692 error would make you think you have a hardware problem and of course, it is possible that you do but while hardware failures can and do occur, I’d be looking at software myself first. Particularly software device drivers. Most hardware requires software of some type to operate properly on a cell phone and if the software is corrupt, missing or just out of date, you can get a message making you think it is the hardware when it likely isn’t.

If you’re familiar with the software on your phone, I would reload the device drivers for the BB. You probably have the BB desktop manager software but if I were you, I’d go to http://na.blackberry.com/eng/services/ and in the middle of the page, you’ll see where you can download BB device software. This will update the software version you have on your BB and this might be all you need to do to get up and working. I would give that a try first and then go back through the steps in the article to see if you can get it working. Good luck!

]]> By: Runway1007 http://helpdeskgeek.com/how-to/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc/comment-page-3/#comment-31712 Runway1007 Tue, 15 Jun 2010 00:36:52 +0000 http://helpdeskgeek.com/index.php/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc#comment-31712 Hi - My husband and I each have the Blackberry Curve 8320. Mine connects as the modem on dell/vista with no issue. (Great step by step instructions posted by the way) His however is getting the error message ' 692 there was a hardware failure '. Any suggestion as to why I can't get his to connect? Thanks. C. Hi -
My husband and I each have the Blackberry Curve 8320. Mine connects as the modem on dell/vista with no issue. (Great step by step instructions posted by the way)

His however is getting the error message ‘ 692 there was a hardware failure ‘.

Any suggestion as to why I can’t get his to connect?

Thanks.
C.

]]> By: Revdiamonddan http://helpdeskgeek.com/how-to/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc/comment-page-3/#comment-31703 Revdiamonddan Mon, 14 Jun 2010 20:54:16 +0000 http://helpdeskgeek.com/index.php/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc#comment-31703 Hello hope you can help me .. I got a t-mobile 8520 blackberry . And I was using it as a modem for my laptop.. About 3 weeks ago my hard drive went ka-put .. Needless to say there went everything . Tmobile walked me throught getting it installed . But now for some crazy or stupid reason they stopped helping yoiu and left you and threw there customers under the bus .. I need you to help me to onstall a standard modem .. I've been raching my brains all day trying to install blackberry as a modem .. About to throw laptop and blackberry both under the bus if you know what I mean .. Be very grateful if uyou can help me eince tmobile has decided to stop helpong us like a bad habit .. Thank you and God bless .. Dan.. Hello hope you can help me .. I got a t-mobile 8520 blackberry . And I was using it as a modem for my laptop.. About 3 weeks ago my hard drive went ka-put .. Needless to say there went everything . Tmobile walked me throught getting it installed . But now for some crazy or stupid reason they stopped helping yoiu and left you and threw there customers under the bus .. I need you to help me to onstall a standard modem .. I’ve been raching my brains all day trying to install blackberry as a modem .. About to throw laptop and blackberry both under the bus if you know what I mean .. Be very grateful if uyou can help me eince tmobile has decided to stop helpong us like a bad habit .. Thank you and God bless .. Dan..

]]> By: jesus soriano http://helpdeskgeek.com/how-to/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc/comment-page-3/#comment-31661 jesus soriano Mon, 14 Jun 2010 07:39:24 +0000 http://helpdeskgeek.com/index.php/setup-t-mobile-blackberry-as-modem-to-access-the-internet-from-you-pc#comment-31661 i dont know how to creat a standard modem. i have windows xp 32-bit, im trying to connect to the internet using my blackberry as a modem and is telling me error 797 i dont know how to creat a standard modem. i have windows xp 32-bit, im trying to connect to the internet using my blackberry as a modem and is telling me error 797

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