Comments on: Troubleshoot Symantec Endpoint Protection on Windows 7 and Vista http://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/ Help Desk Geek is a blog for Discussions about help desk tips and how-to computer tips Tue, 22 May 2012 04:07:29 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Wesleyhttp://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/#comment-125742 Wesley Sat, 10 Mar 2012 17:45:16 +0000 http://helpdeskgeek.com/?p=2630#comment-125742 None of these methods work for me. I verified the registry key suggested by matt wilson 157, I ran LU SETUP.exe first, rebooted then ran Setup.exe as an Administrator and it continues to roll back. I have become so frustrated with Symantec and Windows 7!!! This AV is the best around, but with the new OS it plain sucks!!!! Works fine on my XP and Vista Systems, but won't even install on Windows 7. None of these methods work for me. I verified the registry key suggested by matt wilson 157, I ran LU SETUP.exe first, rebooted then ran Setup.exe as an Administrator and it continues to roll back. I have become so frustrated with Symantec and Windows 7!!! This AV is the best around, but with the new OS it plain sucks!!!! Works fine on my XP and Vista Systems, but won’t even install on Windows 7.

]]> By: Tiplahttp://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/#comment-120323 Tipla Wed, 11 Jan 2012 18:19:00 +0000 http://helpdeskgeek.com/?p=2630#comment-120323 Abhijeet Ramchandran you saved me considerable time installing x64 SEP on my latest desktop. I had the same issue on my wife notebook and I was up all night trying different, way more complicated solutions to no avail. I finally installed it but I had no idea what step was the final fix. With your post it worked without issue. Thanks you so very much1 Abhijeet Ramchandran you saved me considerable time installing x64 SEP on my latest desktop. I had the same issue on my wife notebook and I was up all night trying different, way more complicated solutions to no avail. I finally installed it but I had no idea what step was the final fix. With your post it worked without issue. Thanks you so very much1

]]> By: JackCyberhttp://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/#comment-78514 JackCyber Mon, 20 Jun 2011 06:56:02 +0000 http://helpdeskgeek.com/?p=2630#comment-78514 I was having a similar issue, wound up being I needed to update Endpoint Protection to the most recent version, solved all my problems. I was having a similar issue, wound up being I needed to update Endpoint Protection to the most recent version, solved all my problems.

]]> By: kaipeihttp://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/#comment-76237 kaipei Fri, 10 Jun 2011 13:01:52 +0000 http://helpdeskgeek.com/?p=2630#comment-76237 Hi Abhijeet, I tried to the methods you mentioned above: 1) remove "PendingFileRenameOperations" in: HKLM>Sytem>CurrentControlSet>Control>session manager HKLM>Sytem>ControlSet01>Control>session manager HKLM>Sytem>ControlSet02>Control>session manager 2) make sure HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData value=%USERPROFILE%AppDataRoaming as it's my original value 3) reboot the machine 4) install the LUsetup.exe first and then install the setup.exe for SEP. (with Admin permission) However, it still doesn't work in my machine. Any suggestion, I'm appreciated. Hi Abhijeet,

I tried to the methods you mentioned above:

1) remove "PendingFileRenameOperations" in:

HKLM>Sytem>CurrentControlSet>Control>session manager

HKLM>Sytem>ControlSet01>Control>session manager

HKLM>Sytem>ControlSet02>Control>session manager

2) make sure HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData

value=%USERPROFILE%AppDataRoaming

as it's my original value

3) reboot the machine

4) install the LUsetup.exe first and then install the setup.exe for SEP. (with Admin permission)

However, it still doesn't work in my machine. Any suggestion, I'm appreciated.

]]> By: Paul Strykerhttp://helpdeskgeek.com/how-to/symantec-endpoint-protection-windows-7-vista/#comment-71587 Paul Stryker Fri, 27 May 2011 16:48:51 +0000 http://helpdeskgeek.com/?p=2630#comment-71587 Something very peculiar. I remembered installing LiveUpdate first because I installed SEP11.0.5 on Win7 months ago. But then I just installed it with every option available, including Proactive Threat Protection and Network Threat Protection, and it worked fine. This didn't happen last time, when I had to install only Antivirus and Antispyware Protection. Same install package and Win7. Why is SEP so confusing... o.o, Something very peculiar. I remembered installing LiveUpdate first because I installed SEP11.0.5 on Win7 months ago. But then I just installed it with every option available, including Proactive Threat Protection and Network Threat Protection, and it worked fine. This didn't happen last time, when I had to install only Antivirus and Antispyware Protection. Same install package and Win7.

Why is SEP so confusing… o.o,

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