Comments on: Troubleshoot Symantec Endpoint Protection on Windows 7 and Vista

By: Tipla

Tipla — Wed, 11 Jan 2012 18:19:00 +0000

Abhijeet Ramchandran you saved me considerable time installing x64 SEP on my latest desktop. I had the same issue on my wife notebook and I was up all night trying different, way more complicated solutions to no avail. I finally installed it but I had no idea what step was the final fix. With your post it worked without issue. Thanks you so very much1

By: frp

frp — Thu, 17 Feb 2011 08:23:44 +0000

I just wanted to post that what Abhijeet posted worked for me:

Server 2008 R2 64-bit: Right-click the lusetup.exe and run as an admin. Do the same for setup.exe for SEP.

I tried Matt's suggestion first, but it was already set to that property: %userprofile%

This gave me a headache yesterday, so wanted to save someone else grief! HGD!

By: TT Boy

TT Boy — Fri, 07 Jan 2011 12:40:12 +0000

matt_wilson157, Thank you very much! That solved my issue, too!

By: frustrated

frustrated — Mon, 27 Dec 2010 16:31:51 +0000

Thank you matt_wilson157!!! Had many unsuccessful attempts at installing SEP and many frustrated days but your method worked perfectly.

By: Abhijeet Ramchandran

Abhijeet Ramchandran — Fri, 26 Nov 2010 01:36:54 +0000

Also, make sure if you are using Win 7.

Right click the lusetup.exe and run as an admin. Do the same for setup.exe for SEP, but again this should be done after the step below:

Delete the "PendingFileRenameOperations" key from HKLM>Sytem>CurrentControlSet>Control>session manager.