http://helpdeskgeek.com Help Desk Tips -Freeware Tools Reviews Tue, 08 Jul 2008 13:09:35 +0000 http://backend.userland.com/rss092 en To create a user account in Active directory login to the domain controller server, and click on Start go to Programs then click on Administrative Tools and choose Active Directory Users and Computers. once you are at the active directory users and computers console, right click on the user organizational ... http://helpdeskgeek.com/index.php/creating-user-accounts-in-active-directory Active Directory lacks a native tool to run reports on things like; User Accounts, Organizational Units, Disable Accounts, Security Groups etc. there are many commercial tools like AD reports that will do that, but some of them are limited for free use. The good news is that if you know visual ... http://helpdeskgeek.com/index.php/how-to-get-e-mail-accounts-information-from-active-directory-using-a-script Now that we have setup active directory on our Windows Server 2003 VM machine is time to do some customization on our active directory OU structure. each admin customize active directory according to his organization need; so, feel free to add whatever you think is necessary to your active directory, ... http://helpdeskgeek.com/index.php/setting-up-organizational-units-in-active-directory Some help desk managers have only one criteria in mind when hiring new help desk agents and that is; the candidate needs to be technically savvy. if the candidate responds to a few technical questions correctly, he has a good chance of getting hired. this is wrong, the process should ... http://helpdeskgeek.com/index.php/help-desk-traits-what-the-hiring-manager-miss