File and Settings Transfer Wizard error

Since Microsoft issued some updates right after windows Vista came out Files and Settings transfer wizard stopped working correctly on windows XP. Here is the error:

The location that you specified does not contain stored information

I do not know what might have caused the problem but I do know the solution to get around this, here is the procedure.  

From the computer you want to transfer the data from, run the Files and Settings Transfer Wizard by going to Start > All Programs > Accessories > System Tools and save the data file to your preferred location.  

After you have finished the transfer, go to C:\WINDOWS\system32 and copy the USMT folder (and everything in it) to the location you saved the USMT2.UNC file. Now when you run the Files and Settings Transfer Wizard from the computer you want to transfer the data to, go to the USMT folder location you saved above, and click on “migwiz“ and that should start the normal Files and Settings Transfer Wizard from that location.

Please remember to point to the location at the root, for example if you save your data at X:\nelson\USMT2.UNC, then point the location to X:\ NOT to X:\nelson\USMT2.UNC. The wizard should find the data automatically. Hope that helps!

  1. […] the old machine to a network location and launch it from there. check this post on how to do that Get the latest post from Help Desk Geek in a RSS reader. Subscribe to this […]

  2. I have run in to this problem a couple of times and this is the first time I was able to use FAST to complete the move to a new machine!! THANKS!!

  3. Les says:

    thanks for the tips Nelson. Been messing around all night and eventually "read the manual". Files being transferred as I type – phew, off to bed while it churns away. Hope it doesnt need a keystroke or something.

  4. Nelson says:

    Les, I hope everything runs smooth on your computer File and Settings transfer wizard. it is a nice windows built-in tool to make migrations easy.

  5. […] strange errors I’ve gotten include The location that you specified does not contain stored information relating to the File and Settings Transfer Wizard. Enjoyed this post? Subscribe to Help Desk Geek […]

  6. Gerber says:

    As every little old lady loves to hear, "Bingo!"

    Thanks for the fix.

  7. Your fix for Files/Setting Transfer Wizard error was "Right-On", it work like a charm. Thanks for your help!!!

  8. Mike says:

    I came across this error message and found that it was due to the backup beinng performed on an XP SP3 machine and attempting to restore to an XP SP2 machine. After SP3 installation, the transfer completed successfully.

  9. Roger says:

    This certainly works! I think the important point here (which is perhaps not clear in the instructions) is that you must use the exact same versions of the files in USMT, both when saving the data, and then transferring it into its new location. I've found this process works going from an older machine to a newer, and vice versa.

  10. Dude, you're brilliant. Works as promised. Saved me a couple hours of raging headaches. I was able to transfer my files between computers. Thanks, bub.

  11. David says:

    How did we survive before Al Gore invented the internet? This was so helpful! Thanks for saving me the pain of thrashing my head on my desk b/c I couldn't figure it out! You're a genius!

  12. Hedge says:

    I had the same issue as Mike. I did a backup from an XP SP3 machine to a network disk. I then reformatted and installed XP from a vendor supplied XP SP2 disk. When I tried to restore, I got the "… does not contain stored information" error. After upgrading to SP3 it worked fine. I have to believe that this is a common situation – you want to restore your settings to a new machine or to the original machine after a reformat / reinstall. Readers need to know that they must be on the same exact version and patch of the OS for it to work. Shame on you, Microsoft – it either should not have been a problem or you should have made this issue clear!

  13. Kevin says:

    This article has saved my life. Files are transferred now! Thanks.

  14. gokonrende says:

    Great information it really helped me.


  15. gol8kers says:

    Thanks for the info…Now if you could direct me to a wall repair specialists to fix a small spot where I was banging my head!!!

  16. Doug says:

    Nowhere in the MS info did it say that you had to point only to the root of the file. However, after doing so my transfer initiated immediately.

    Thank you.

  17. gary says:

    I unfortunately already formatted my computer and now have the data.mig file on my USB external drive and transfered to my new reinstall and don't know which version of Files and Transfer Wizard I had. Do you have any recommendations? Thank you!

  18. henri says:

    This works even though usmt folder is empty??? crazy!

  19. Ben says:

    Without helpers like you, we’d all be up the swanny. Well done, and thank you.

  20. Pete says:

    Nice. worked great. Thanks

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