Help Desk

Fix “Could Not Find This Item” When Deleting in Windows

by File in: Help Desk

If you’ve been using Windows for as long as I have, you have probably run into your share of weird error messages. One that I got recently when trying to delete a file was: Could not find this item. This is no longer located in X. Verify the item’s location and try again. This was […]

Cursor Jumps Around While Typing in Windows?

by File in: Help Desk

So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem before, but once I upgraded my Acer laptop to Windows 7 64-bit, this problem with the cursor flying all over the screen started occurring. Anyway, […]

Should You Defrag an SSD?

by File in: Help Desk

With a lot of more modern computers using SSD’s (Solid State Hard Drives), one question I often get asked is if you need to defragment a SSD. That’s a good question because up until now, pretty much everyone has heard of defragmenting a PC. So why do we defragment a hard drive in the first […]

CD/DVD Drive Missing in Windows?

by File in: Help Desk

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, Vista […]

Fix Internet Explorer 9 Issues

by File in: Help Desk

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, […]

Fix Missing System Restore Points in Windows Vista and 7

by File in: Help Desk

If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems that can cause this. One cause is a lack of sufficient free space on your hard drive to save the System Restore files. To remedy […]

Format USB Flash Drive’s Showing the Wrong Capacity the Easy Way

by File in: Help Desk

Is Windows detecting your USB flash drive as the wrong capacity? For example, a 16GB flash drive showing up as only a couple hundred MBs in Windows? This can happen for several reasons. Most of the time, the recent formatting of a USB flash drive, on another computer, can cause USB flash drives to display […]

Two Easy Fixes for Windows Update Error Code 0x80072efe

by File in: Help Desk

Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, […]

Troubleshoot Windows Hanging During Shutdown

by File in: Help Desk

Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang on the shutdown screen for an abnormally long time. Sometimes it would eventually shut down, but it could take anywhere from 4 minutes to 10! The laptop is brand new […]

Why Does 64-bit Windows Need Two Program Files Folders?

by File in: Help Desk

Although Windows XP did have a 64-bit version, it wasn’t until Microsoft released Windows Vista that consumers really had to make a decision of whether to buy the 32 or 64-bit version. Windows 7/8/10 also comes in 32 and 64-bit versions and if you opted for the 64-bit, you may have noticed that there are […]