Help Desk

Having problems with your tab key in Windows 7? I know I am! My desktop machine runs Windows 7 64-bit and has been working fine for a months until a few days ago. Suddenly, the tab key would not move me to the next form field in an online form. I though it was odd, […]

Over the years, I’ve had lots of issues with my laptop and one of the biggest problems has been the audio. Not sure why, but sometimes it would randomly just stop working. Sometimes a driver issue, sometimes Windows, sometimes hardware, etc., etc. On top of that, if you are trying to connect your laptop to […]

Recently, I was working with a client who had a strange problem. He was trying to copy some files on his computer and ended up getting this odd error message: Can’t read from the source file or disk. What’s odd is that he could easily play the file in Windows without a problem. It was […]

I ran into an annoying problem on my Windows 7 virtual machine the other day when I tried to open Devices and Printers from the Start Menu. Instead of normally loading up with a list of Devices and Printers and Faxes, it kept hanging and nothing would load. It was just a blank screen like […]

There are some Windows errors that are masterpieces, meaning they have been around since the beginning of time and never fail to go away. One that pops into my mind is “Windows has recovered from a serious error”. If you search Google for that, you’ll find thousands of entries! Another one like that is “Windows […]

If you’ve been using Windows for as long as I have, you have probably run into your share of weird error messages. One that I got recently when trying to delete a file was: Could not find this item. This is no longer located in X. Verify the item’s location and try again. This was […]

So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem before, but once I upgraded my Acer laptop to Windows 7 64-bit, this problem with the cursor flying all over the screen started occurring. Anyway, […]

With a lot of more modern computers using SSD’s (Solid State Hard Drives), one question I often get asked is if you need to defragment a SSD. That’s a good question because up until now, pretty much everyone has heard of defragmenting a PC. So why do we defragment a hard drive in the first […]

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, Vista […]

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, […]