Help Desk

Ultimate Troubleshooting Guide for Windows 7/8/10 HomeGroup Connection Issues

by File in: Help Desk

Previously, I wrote an article on how to setup and configure a Windows HomeGroup. It’s a fairly straight-forward process and most people will not have issues getting it to work. However, as with any complicated feature of Windows, things can go wrong! One of the main problems is that people simply cannot join a Windows […]

Fix “Windows cannot access the specified device path or file” Error

by File in: Help Desk

Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction at referenced memory could not be read Can’t read from the source file or disk error Etc, etc! In this post, I will talk about […]

Fix “Unsupported wireless network device detected. System Halted” Error

by File in: Help Desk

If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart. This is one of those really technical errors and it’s unfortunately not easy to fix. However, it’s worth a shot before sending your […]

Fix “File is too large for destination file system” Error

by File in: Help Desk

Yesterday, while copying some large files to an external hard drive, I was promptly issued this message by Windows: The file “myfile” is too large for the destination file system. So I wondered to myself what could possibly cause this issue. My external hard drive had tons of free space, so why would I not […]

Fix “Instruction at referenced memory could not be read”

by File in: Help Desk

With Windows, you never know what crazy error message will one day pop up and scare the heck out of you! One error message that I saw on a client machine recently was: Instruction at 0x000 referenced memory at 0x000. The memory could not be read. Wow! What the heck does that even mean!? Well, […]

What is the Difference Between Primary/Extended Partition and Logical Drive?

by File in: Help Desk

I am often asked the question about the difference between a primary and a logical partition. In this post I will do my best to explain the difference between the two. If you open Disk Manager in Windows (Start – type diskmgmt.msc) you will see your drive volumes and their corresponding partition type under the […]

Uninstall Symantec Endpoint Protection Without a Password

by File in: Help Desk

If you work in a corporate environment, you and your computer may be the unsuspecting victim of a terrible piece of software from Symantec called Endpoint Protection. It’s a giant behemoth of a program that includes anti-spyware, anti-virus, network threat detection, and all kinds of other super security crap. I certainly do understand the need […]

Internet Connection Problems – Incorrect Proxy Server Settings

by File in: Help Desk

Sometimes when troubleshooting Internet connection problems, we seem to try everything: from the most basic (is the cable still connected?) to the most advanced techniques (has someone hacked my router?). However, on occasions, nothing seems to fix the problem until we check some obscure settings that no one would suspect to be causing the frustration. […]