Help Desk

Fix “Can’t Read From the Source File or Disk” Error

by File in: Help Desk

Recently, I was working with a client who had a strange problem. He was trying to copy some files on his computer and ended up getting this odd error message: Can’t read from the source file or disk. What’s odd is that he could easily play the file in Windows without a problem. It was […]

Windows 7 Devices and Printers Hangs or Won’t Open?

by File in: Help Desk

I ran into an annoying problem on my Windows 7 virtual machine the other day when I tried to open Devices and Printers from the Start Menu. Instead of normally loading up with a list of Devices and Printers and Faxes, it kept hanging and nothing would load. It was just a blank screen like […]

Troubleshoot Windows Explorer Has Stopped Working

by File in: Help Desk

There are some Windows errors that are masterpieces, meaning they have been around since the beginning of time and never fail to go away. One that pops into my mind is “Windows has recovered from a serious error”. If you search Google for that, you’ll find thousands of entries! Another one like that is “Windows […]

Fix “Could Not Find This Item” When Deleting in Windows

by File in: Help Desk

If you’ve been using Windows for as long as I have, you have probably run into your share of weird error messages. One that I got recently when trying to delete a file was: Could not find this item. This is no longer located in X. Verify the item’s location and try again. This was […]

Cursor Jumps Around While Typing in Windows?

by File in: Help Desk

So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem before, but once I upgraded my Acer laptop to Windows 7 64-bit, this problem with the cursor flying all over the screen started occurring. Anyway, […]

Should You Defrag an SSD?

by File in: Help Desk

With a lot of more modern computers using SSD’s (Solid State Hard Drives), one question I often get asked is if you need to defragment a SSD. That’s a good question because up until now, pretty much everyone has heard of defragmenting a PC. So why do we defragment a hard drive in the first […]

CD/DVD Drive Missing in Windows?

by File in: Help Desk

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, Vista […]

Fix Internet Explorer 9 Issues

by File in: Help Desk

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, […]

Fix Missing System Restore Points in Windows Vista and 7

by File in: Help Desk

If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems that can cause this. One cause is a lack of sufficient free space on your hard drive to save the System Restore files. To remedy […]

Format USB Flash Drive’s Showing the Wrong Capacity the Easy Way

by File in: Help Desk

Is Windows detecting your USB flash drive as the wrong capacity? For example, a 16GB flash drive showing up as only a couple hundred MBs in Windows? This can happen for several reasons. Most of the time, the recent formatting of a USB flash drive, on another computer, can cause USB flash drives to display […]