Help Desk

Two Easy Fixes for Windows Update Error Code 0x80072efe

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Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, […]

Troubleshoot Windows Hanging During Shutdown

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Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang on the shutdown screen for an abnormally long time. Sometimes it would eventually shut down, but it could take anywhere from 4 minutes to 10! The laptop is brand new […]

Why Does 64-bit Windows Need Two Program Files Folders?

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Although Windows XP did have a 64-bit version, it wasn’t until Microsoft released Windows Vista that consumers really had to make a decision of whether to buy the 32 or 64-bit version. Windows 7/8/10 also comes in 32 and 64-bit versions and if you opted for the 64-bit, you may have noticed that there are […]

Ultimate Troubleshooting Guide for Windows 7/8/10 HomeGroup Connection Issues

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Previously, I wrote an article on how to setup and configure a Windows HomeGroup. It’s a fairly straight-forward process and most people will not have issues getting it to work. However, as with any complicated feature of Windows, things can go wrong! One of the main problems is that people simply cannot join a Windows […]

Fix “Windows cannot access the specified device path or file” Error

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Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction at referenced memory could not be read Can’t read from the source file or disk error Etc, etc! In this post, I will talk about […]

Fix “Unsupported wireless network device detected. System Halted” Error

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If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart. This is one of those really technical errors and it’s unfortunately not easy to fix. However, it’s worth a shot before sending your […]

Fix “File is too large for destination file system” Error

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Yesterday, while copying some large files to an external hard drive, I was promptly issued this message by Windows: The file “myfile” is too large for the destination file system. So I wondered to myself what could possibly cause this issue. My external hard drive had tons of free space, so why would I not […]

What is the Difference Between Primary/Extended Partition and Logical Drive?

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I am often asked the question about the difference between a primary and a logical partition. In this post I will do my best to explain the difference between the two. If you open Disk Manager in Windows (Start – type diskmgmt.msc) you will see your drive volumes and their corresponding partition type under the […]

Uninstall Symantec Endpoint Protection Without a Password

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If you work in a corporate environment, you and your computer may be the unsuspecting victim of a terrible piece of software from Symantec called Endpoint Protection. It’s a giant behemoth of a program that includes anti-spyware, anti-virus, network threat detection, and all kinds of other super security crap. I certainly do understand the need […]

Internet Connection Problems – Incorrect Proxy Server Settings

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Sometimes when troubleshooting Internet connection problems, we seem to try everything: from the most basic (is the cable still connected?) to the most advanced techniques (has someone hacked my router?). However, on occasions, nothing seems to fix the problem until we check some obscure settings that no one would suspect to be causing the frustration. […]