About Help Desk Geek

Trusted troubleshooting guides since 2009

Help Desk Geek has been a trusted destination for troubleshooting guides, Windows and Office tutorials, and practical how-to articles since 2009. What started as a companion to Online Tech Tips focused on IT support topics has grown into a library of thousands of articles read by millions of people around the world.

We cover everything from Windows troubleshooting and Linux to Microsoft Office, computer hardware, networking, and security. Every article is written to be clear, accurate, and actionable — so you can diagnose the problem, fix what’s broken, and get back to your day.

Who’s Behind Help Desk Geek

Help Desk Geek was founded by Aseem Kishore, a computer scientist and tech writer who created the site to share practical IT support solutions. What began as a companion to Online Tech Tips quickly grew into its own dedicated resource for troubleshooting and technical guides.

Today, Aseem runs AK Internet Consulting, the parent company behind Help Desk Geek and four sister publications: Online Tech Tips, The Back Room Tech, Switching to Mac, and Xbox Advisor. Together, these sites reach over 7 million monthly pageviews.

With a B.S. in Computer Science from Emory University, a Cybersecurity degree, and over 15 years of experience building and operating tech websites, Aseem brings deep technical knowledge paired with a commitment to making technology accessible to everyone.

The AKIC Network

The AK Internet Consulting (AKIC) media network was created in 2007. Since then, we have published thousands of articles and enjoyed hundreds of millions of visitors. AKIC is independently owned and operated by its founder.

Our Editorial Standards

We hold ourselves to a high standard of accuracy and transparency. Every article published on Help Desk Geek goes through a careful editorial process:

  • Accuracy — Instructions are tested on real devices and verified before publication. When software updates change a process, we update the article.
  • Independence — Our recommendations are based on genuine testing and experience. Editorial content is never influenced by advertisers or sponsors.
  • Corrections — If we get something wrong, we fix it promptly. Significant corrections are noted at the top of the article.
  • Transparency — Articles that contain affiliate links are clearly disclosed. We only recommend products we have used or thoroughly researched.

Contact Us

Have a question, suggestion, or correction? We’d love to hear from you.

General inquiries: akishore@helpdeskgeek.com

We read every message and do our best to respond within a few business days. We welcome feedback on articles, topic suggestions, and reports of outdated or incorrect information.