Google Play services are the heartbeat of many apps and processes on Android devices. If Google Play services don’t work, your phone is as good as useless or may keep stopping intermittently. There are several possible reasons behind Google Play issues on your phone.

If Google Play services keep stopping, an unexpected system interruption—say your device ran out of battery—is most likely the root cause. Low memory, incorrect system settings, and software bugs are other noteworthy causative factors. 

Table of Contents

    We’re certain that at least one of the troubleshooting steps below will resolve the problem on your device.  

    1. Close Unneeded Apps

    Google Play services and other essential system processes may crash in Android due to insufficient memory (or RAM). Open your device’s app switcher and close apps you aren’t using. You could also use third-party speed boosting apps and RAM optimizers to free up your phone’s memory and improve performance.

    2. Check Google Play Services Permissions

    To perform its core duties, Google Play services need access to your device’s storage, location, Wi-Fi connections, camera, media files, contacts, SMS, and many other components. Denying Google Play services’ permission requests will cause the app to keep crashing. Check the app’s settings menu and ensure you grant all permissions.

    Head over to Settings > Apps & notifications > App info (or See All Apps) > Google Play services > Permissions and make sure no item is in the “Denied” section. If there’s a denied permission, tap on it and select Allow.

    3. Update Google Play Services

    Google Play services help to keep your apps updated. So it only makes sense to always have the latest version of the service installed on your device. Although Android automatically updates Google Play services, you should check if you have the latest version—especially if the app is malfunctioning.

    1. Go to Settings > Apps & notifications > App info > Google Play services.
    1. Expand the Advanced drop-down and select App details in the “Store” section.

    You’ll find a Deactivate button on the page if Google Play services are up-to-date. Otherwise, tap Update to install the app update.

    4. Automate Date and Time Configuration

    Many Google apps and services will malfunction if your device’s date and time information are incorrect. App downloads or updates in the Play Store may fail. Some data synchronization operations will also come to a halt. In fact, you may encounter difficulties accessing the internet.

    Go to Settings > System > Date & Time and make sure you enable Use network-provided time and Use network-provided time zone.

    5. Reset the Play Store

    Google notes that clearing the cache and storage of the Play Store can fix problems with Google Play services.

    1. Tap and hold the Play Store icon and tap the info icon.
    1. Select Storage & cache.
    2. Tap the Clear Cache icon, tap Clear Storage, and select OK on the confirmation.

    Afterward, connect your phone to the internet—preferably over Wi-Fi—launch Play Store and wait for Android to set up the store.

    6. Update Android System Webview

    The Android System Webview (ASW) is another system app that could affect Play services performance. Your Android device may throw up the “Google Play services keeps stopping” error if ASW is bug-ridden or outdated.

    1. Locate and select Android System Webview in your device’s app info menu (Settings > Apps & notifications > App info).
    2. Expand the Advanced section and select App details.
    1. Tap Update to install the latest Android System Webview version on your device.

    If the ASW is up-to-date, but Google Play services keep crashing, try resetting ASW to factory default.

    1. Tap the three-dot menu icon and select Uninstall updates.

    If resetting Android System Webview doesn’t fix the problem, return to the Play Store and update the app.

    7. Re-Enable Google Play Services

    This troubleshooting solution worked the magic for many Android users in this Google Community thread. Follow the steps carefully and see if it helps.

    1. Go to Settings > Security and select Device admin apps.
    1. Toggle of Find My Device and other device admin apps. Select Deactivate this device admin app for each app you disable.
    1. Now, head to the Google Play services app info page (Settings > Apps & notifications > App info > Google Play services), select Disable, and select Disable App on the confirmation message.
    1. Launch Play Store, select Turn on when asked to enable Google Play services, and restart your device.

    8. Restart Your Device

    This error can be annoyingly persistent—most times, it immediately resurfaces soon as you dismiss it. If that describes your experience, rebooting your device might fix the problem.

    Press and hold your device’s power button and select Restart in the power menu.

    9. Reset the Google Play Services

    Excessive or corrupt temporary files can also mess with Google Play services’ performance. Head to the Google Play service’s app menu, clear its cache data, and check if that resolves the problem. Delete the app’s storage data if the “Google Play services keeps stopping” error continues.

    That’ll reset Google Play services in Android and hopefully, stop the error pop-up.

    1. Open the Settings app, select Apps & notifications, select See All Apps (or App info), and select Google Play services.
    2. Select Storage & cache.
    1. Tap the Clear Cache icon.
    1. Tap Clear Storage.
    2. Select Clear All Data on the next page and select OK on the confirmation.

    Leave your device for some minutes and let Android automatically repopulate the files needed for Google Play services to function correctly.

    10. Update Your Device’s Software

    Bad codes in the Android version running on your device can trigger the “Google Play services keep stopping” error. Install the latest Android update or security patch and restart your device.

    Open the Settings app, head to System > Advanced > System update, and install any update available on the page.

    Use Hard Reset as a Last Resort

    You may have to hard reset your Android device if none of these recommendations fix the problem. But before you do so, contact Google or your device’s manufacturer via the Android Help Center.

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