Someone told you to โgo to %localappdata% and clear the cache,โ and now youโre staring at a File Explorer window with no AppData folder in sight. AppData is hidden by default, but one Run-box command takes you straight to it, and a few simple rules keep you from deleting the wrong thing.
%localappdata%
%localappdata% is a built-in Windows environment variable that points to C:\Users\<username>\AppData\Local for whoever is signed in. To open it, press Windows + R, type %localappdata%, and press Enter. It works the same way in Windows 10 and Windows 11, and you donโt need to download anything or have admin rights.
| Folder | Shortcut to type | Resolves to | What usually lives there |
|---|---|---|---|
| Local | %localappdata% | C:\Users\<username>\AppData\Local | Machine-specific caches, logs, temp files |
| LocalLow | %userprofile%\AppData\LocalLow | C:\Users\<username>\AppData\LocalLow | Data from low-integrity or sandboxed apps |
| Roaming | %appdata% | C:\Users\<username>\AppData\Roaming | Settings that can follow a domain roaming profile |
| Temp | %localappdata%\Temp | C:\Users\<username>\AppData\Local\Temp | Temporary files from Windows and apps |
These Local, LocalLow, and Roaming roles are long-standing Windows conventions. Microsoft doesnโt publish one definitions page for them, and individual apps donโt always follow the rules perfectly.
Quick reference: what to do for each scenario
| Scenario | What to do |
|---|---|
| You just need to get into the folder | Fix #1 (Win+R) or Fix #2 (address bar) |
| You canโt see AppData under your user folder | Fix #3 (show hidden items) |
| An app is glitchy or wonโt launch properly | Fix #4 and Fix #5 (clear only its cache subfolder) |
| Youโre low on disk space | Fix #6 (empty the Temp folder) |
What Is %LocalAppData% Actually For?
Windows gives every user profile its own AppData tree. The Local branch holds data tied to this specific PC, so itโs where youโll find the files behind local-only glitches. A corrupted cache, a bloated Temp folder, or a broken GPU shader cache all point here.
Local is also where some big data files live. Outlookโs offline OST files typically live under AppData\Local\Microsoft\Outlook.
In Outlook 2016 and newer, new PST data files are saved under Documents\Outlook Files by default. Only earlier Outlook versions saved the archive PST under AppData\Local\Microsoft\Outlook, as Microsoftโs Outlook data file guide explains. Donโt move or delete a PST you find there unless you know which Outlook profile uses it.
Before You Begin
- A PC running Windows 10 or Windows 11
- A standard local or Microsoft account (no admin rights needed to open the folder)
- Signed in to the account that actually uses the misbehaving app
- The app youโre troubleshooting fully closed
- A few minutes to move folders to the Desktop as a backup before deleting anything
| Requirement | Details |
|---|---|
| OS | Windows 10 or Windows 11 |
| Account | The affected userโs own account |
| Cost | Free, built into Windows |
| Tools | Run dialog, File Explorer, Task Manager |
Fix #1: Open %LocalAppData% with the Run Dialog
This is the fastest route. It also skips the hidden-folder problem entirely.
- Press
Windows + Rto open the Run dialog. - Type
%localappdata%in the Open field. Include both percent signs.
- Press
Enteror click OK. - Check the File Explorer address bar. It should show
C:\Users\<username>\AppData\Local, with your account name in place of<username>.

Expected result: File Explorer opens directly inside the Local folder. If you see a โWindows cannot findโ error instead, you almost certainly have a typo. Retype the variable with both % signs.
To confirm what the variable resolves to on your machine, open Command Prompt and run:
echo %localappdata%
It prints the full path. Thatโs handy when your profile folder name doesnโt match your account display name.
Fix #2: Type It in the File Explorer Address Bar or Search
Use this when File Explorer is already open.
- Open File Explorer with
Windows + E. - Click once in the address bar at the top of the window.
- Type
%localappdata%and pressEnter.
Expected result: You land in the same AppData\Local folder as Fix #1. You can also try typing %localappdata% into the Windows Search box on the taskbar, though results depend on your search settings, so the Run dialog is the more reliable route.
The same trick works for the sibling folders. Type %appdata% for Roaming, or %userprofile%\AppData\LocalLow for LocalLow. LocalLow has no short variable of its own, so you have to type the longer path.
Fix #3: Unhide the AppData Folder in File Explorer
You only need this if you want to browse to AppData by clicking through C:\Users\<username>. The variables in Fix #1 and Fix #2 work even while AppData stays hidden.
On Windows 11
- Open File Explorer.
- Click View on the command bar.
- Hover over Show.
- Click Hidden items so a check mark appears next to it.
On Windows 10 (or the classic route on Windows 11)
- Open File Explorer.
- Select View > Options > Change folder and search options.
- Open the View tab.
- Under Advanced settings, select Show hidden files, folders, and drives.
- Click OK.
Expected result: A slightly faded AppData folder now shows up inside C:\Users\<username>. The faded icon is normal for hidden items. Microsoft documents both routes in Show hidden files and View hidden files and folders in Windows.
Fix #4: Find the Right App Folder Inside Local
Apps file their data in different ways. Some use their own name, and others sit under a publisher folder.
- Open
%localappdata%using Fix #1. - Look for a folder named after the app, such as
Discord, or after its publisher, such asMicrosoftorGoogle. - If you find a publisher folder, open it and look for the appโs subfolder inside.
- Note the subfolder names you see. Folders named
CacheorGPUCacheare common cleanup targets, though safety varies by app, so check the appโs own settings or support docs before deleting anything youโre unsure about.

Diagnostic check: If the appโs folder looks empty or missing, confirm hidden items are showing (Fix #3). Then make sure youโre signed in to the account that actually runs the app. Each account gets its own %localappdata%.
Fix #5: Clear a Corrupted App Cache Without Losing Settings
This is the fix for an app that crashes, shows stale content, or wonโt load properly. Clear the cache contents and leave the rest of the appโs folder alone. Deleting the whole app folder can wipe settings, saved sessions, and local sign-in data.
The list below reflects common troubleshooting convention, not a Microsoft-published rule. If the app has its own Reset, Repair, or Clear cache option, use that first.
Folder names and their contents vary by application, so something called Temp or Cache can occasionally hold files an installer or running process still needs. Check the appโs own documentation or support pages before deleting anything youโre unsure about, especially for an app you rely on daily.
| Often disposable, but verify with the appโs documentation | Leave alone (default caution) |
|---|---|
Cache | User Data |
Caches | Profiles |
Code Cache | Settings |
GPUCache | Login Data |
Temp | Credentials |
| The appโs entire top-level folder |
- Close the app completely, including any icon in the system tray.
- Press
Ctrl + Shift + Escto open Task Manager. - Find any leftover process for the app, select it, and click End task.
- Open
%localappdata%and go into the appโs folder. - Right-click the
Cache(or similarly named) folder and choose Cut. - Paste it on your Desktop. This is your backup.
- Relaunch the app.
Expected result: The app starts and quietly creates a fresh, empty cache folder. That new folder only shows the app rebuilt its cache, not that the cache caused the problem. If the app now works and youโre still signed in, delete the Desktop copy.
If the problem is still there, the cache wasnโt the cause. Move the backup folder back where it came from. Then use the appโs repair or reset option, or reinstall it. Donโt keep deleting more of AppData.
Fix #6: Empty the Temp Folder to Reclaim Space
%localappdata%\Temp collects temporary files from Windows and apps, and it can get large.
- Close as many open apps as you can, and donโt do this while an installer or update is running.
- Press
Windows + R, type%localappdata%\Temp, and pressEnter. - Press
Ctrl + Ato select everything. - Press
Delete. - If you see a โfile in useโ prompt, check Do this for all current items and click Skip.
Expected result: Most files disappear. A few that Windows or a running app still has open will stay, and thatโs fine. Skip anything Windows refuses to delete rather than forcing it. If youโd rather have Windows handle this automatically, Disk Cleanup and Storage Sense clear some temp locations without the manual work.
Tips and Troubleshooting
%localappdata% opens nothing or shows an error
Why it happens: A missing percent sign or a misspelling.
Fix: Retype %localappdata% exactly. If it still fails, type C:\Users\<username>\AppData\Local into File Explorerโs address bar with your real profile folder name. Run echo %userprofile% in Command Prompt if youโre not sure what that name is.
โThe action canโt be completed because the file is openโ
Why it happens: The app or one of its background processes still has the file locked.
Fix: End the process in Task Manager (Fix #5, steps 2 and 3), then retry. A restart works too if you canโt find the process.
Deleting a folder reset an app or signed you out
Why it happens: You removed more than a cache folder, likely the appโs whole data folder or something like User Data.
Fix: Restore it from the Recycle Bin or your Desktop backup. Thatโs exactly why the cut-and-paste step in Fix #5 matters.
A cleared cache folder came right back
Why it happens: Apps rebuild their cache on launch.
Fix: None needed. It means the clear worked.
Your drive keeps filling up anyway
If Local balloons again within days, check which subfolders are growing. Big offline mail files, chat app caches, and browser caches are common offenders, but logs, sync clients, and app databases can grow too. On a PC thatโs always tight on space, an SSD upgrade or an external SSD for large files is often a better long-term answer than clearing caches every week.
Wrapping Up
Fix #1 is the one to remember. Windows + R and %localappdata% gets you there in seconds on Windows 10 or 11, hidden folder or not. For cleanup, Fix #5 is the winner, but only if you stick to cache-named subfolders and keep a Desktop backup.
Iโd skip deleting anything outside the โoften disposableโ column, and even then, check the appโs own documentation first. If the appโs built-in reset or repair option hasnโt already failed, try that before touching AppData at all.
| Step | Action | Applies To |
|---|---|---|
| Fix #1 | Windows + R > %localappdata% | Windows 10 and 11 |
| Fix #3 | View > Show > Hidden items | Windows 11 |
| Fix #3 | Folder Options > View > Show hidden files, folders, and drives | Windows 10 and 11 |
| Fix #5 | Close app, cut Cache folder to Desktop, relaunch | Windows 10 and 11 |
| Fix #6 | Empty %localappdata%\Temp | Windows 10 and 11 |
If an app breaks again right after a clean cache, look past AppData. Repeated problems across several apps are worth a closer look, so a full Microsoft Defender scan and a drive health check are reasonable next steps. To confirm the fix held, restart the PC, open the app, and check that youโre still signed in with your settings intact.