How to Simulate a Slow Internet Connection for Testing

by File in: Networking

add network throttling profile

My website loads lightning fast on my home computer, but that’s probably because I have Verizon FIOS with a 100/100 Internet plan. Even if I try to use my cell phone, the site still loads exceptionally fast because I have anywhere from four to five bars of 4G LTE speed. Unfortunately, when I check the load […]

How to Upgrade Actiontec ECB6200 Firmware

by File in: Networking

actiontec moca 2 adapter

I recently purchased the Actiontec MoCA 2.0 Ethernet to Coax adapter because my entire house is wired for coax and I recently upgraded to the FIOS Quantum Gateway that also supports MoCA 2.0. Using this adapter, I could increase the local data transfer rate on my LAN to somewhere around 400 Mbps or 50 MB/s […]

Fix “This device can’t use a Trusted Platform Module” When Enabling BitLocker

by File in: Help Desk

bitlocker error

I recently tried to enable BitLocker on an old Windows 8.1 PC at home and got an error message that I found would be extremely cryptic to anyone who isn’t a computer geek. Here was the message: This device can’t use a Trusted Platform Module. Your administrator must select the “Allow BitLocker without a compatible […]

How To Fix Flash Crashes in Internet Explorer 11

by File in: Help Desk

youtube ie11 freezing

If you’ve been on sites like YouTube while using your new shiny Windows 8 computer running IE 11, you might have run into a very annoying issue where the browser crashes or freezes for no apparent reason. Actually, it’s mostly related to IE 11 because I’ve had several clients complain about the browser crashing on […]

Windows Defender vs. Security Essentials vs Safety Scanner

by File in: Windows 8

windows defender

Microsoft loves to confuse their users as most people have found out using Windows 8. Not only was Windows 8 confusing, but Microsoft keeps changing how the new operating system works with every update. One of the most confusing aspects to Windows 7 and Windows 8 is the anti-virus solutions provided by Microsoft. Should you […]

5 Utilities for Changing DNS Servers in Windows Reviewed

by File in: Tools Review

Even though most people don’t care, there are the few geeks out there who like to change the DNS servers on their system for reasons like speed, privacy and security. I’ve previously written about how you can use OpenDNS, which has a free versions that include parental controls and built-in phishing protection. Also, depending on […]

5 Windows Alternatives to the Linux sudo Command

by File in: Tools Review

runas command

If you’ve ever used Linux or know someone who uses Linux, then you’ve probably heard of the sudo command. The command is a critical component to just about every Linux distribution and what it does is let you run a command as a different user, most notably the root user. On certain Linux distributions, you […]

Fix Windows 8 App Opens Then Closes

by File in: Windows 8

event id

Are some or all of your Windows 8 apps not working properly? I recently had a client who bought a Windows 8.1 machine to me where the Windows apps would appear to open, but then would close and return back to the Start Screen. If you are having this issue where an app fails to […]

Ultimate Guide to Troubleshooting PS4

by File in: Help Desk

ps4 power button

Unfortunately, if you’re reading this page, you’re probably having some trouble with your Playstation 4 system. As with any new hardware, there are always kinks to be worked out. Luckily, the PS4 has a built-in safe mode option that lets you try and fix your system. What’s funny is the fact that Sony put a […]

Create RAID-Like Data Backup using Storage Spaces on Windows 8

by File in: Windows 8

create storage pool

Along with the all the new stuff in Windows 8 that you either hate or love like the Start screen and missing start button, there are a lot of background features that are really good and useful. One of those features is Storage Spaces. So what are storage spaces and how can you use them […]