Fix “This device can’t use a Trusted Platform Module” When Enabling BitLocker

March 29th, 2014 by Aseem Kishore File in: Help Desk

bitlocker error

I recently tried to enable BitLocker on an old Windows 8.1 PC at home and got an error message that I found would be extremely cryptic to anyone who isn’t a computer geek. Here was the message: This device can’t use a Trusted Platform Module. Your administrator must select the “Allow BitLocker without a compatible […]

How To Fix Flash Crashes in Internet Explorer 11

March 26th, 2014 by Aseem Kishore File in: Help Desk

youtube ie11 freezing

If you’ve been on sites like YouTube while using your new shiny Windows 8 computer running IE 11, you might have run into a very annoying issue where the browser crashes or freezes for no apparent reason. Actually, it’s mostly related to IE 11 because I’ve had several clients complain about the browser crashing on […]

Windows Defender vs. Security Essentials vs Safety Scanner

March 25th, 2014 by Aseem Kishore File in: Windows 8

windows defender

Microsoft loves to confuse their users as most people have found out using Windows 8. Not only was Windows 8 confusing, but Microsoft keeps changing how the new operating system works with every update. One of the most confusing aspects to Windows 7 and Windows 8 is the anti-virus solutions provided by Microsoft. Should you […]

5 Utilities for Changing DNS Servers in Windows Reviewed

March 23rd, 2014 by Aseem Kishore File in: Tools Review

Even though most people don’t care, there are the few geeks out there who like to change the DNS servers on their system for reasons like speed, privacy and security. I’ve previously written about how you can use OpenDNS, which has a free versions that include parental controls and built-in phishing protection. Also, depending on […]

5 Windows Alternatives to the Linux sudo Command

March 21st, 2014 by Aseem Kishore File in: Tools Review

runas command

If you’ve ever used Linux or know someone who uses Linux, then you’ve probably heard of the sudo command. The command is a critical component to just about every Linux distribution and what it does is let you run a command as a different user, most notably the root user. On certain Linux distributions, you […]

Fix Windows 8 App Opens Then Closes

March 20th, 2014 by Aseem Kishore File in: Windows 8

event id

Are some or all of your Windows 8 apps not working properly? I recently had a client who bought a Windows 8.1 machine to me where the Windows apps would appear to open, but then would close and return back to the Start Screen. If you are having this issue where an app fails to […]

Ultimate Guide to Troubleshooting PS4

March 16th, 2014 by Aseem Kishore File in: Help Desk

ps4 power button

Unfortunately, if you’re reading this page, you’re probably having some trouble with your Playstation 4 system. As with any new hardware, there are always kinks to be worked out. Luckily, the PS4 has a built-in safe mode option that lets you try and fix your system. What’s funny is the fact that Sony put a […]

Create RAID-Like Data Backup using Storage Spaces on Windows 8

March 14th, 2014 by Aseem Kishore File in: Windows 8

create storage pool

Along with the all the new stuff in Windows 8 that you either hate or love like the Start screen and missing start button, there are a lot of background features that are really good and useful. One of those features is Storage Spaces. So what are storage spaces and how can you use them […]

Fix End Tag Start Tag Mismatch Error When Opening DOCX Files

March 9th, 2014 by Aseem Kishore File in: Office Tips

end tag word error

If you’re using Word 2007, 2010 or 2013, you might run into a strange error when opening a DOCX file. Recently, I tried to open a DOCX file I had created on Windows 8 using Office 2013 and got the following error message: The name in the end tag of the element must match the […]

Use HP Print and Scan Doctor to Fix Common Printer Problems

March 8th, 2014 by Aseem Kishore File in: Tools Review

print and scan doctor

I’m a huge fan of HP printers and I think overall they are the best printers for businesses as well as consumers. However, they come bundled with the worst possible software that not only bloats and slows down your system, but doesn’t really help all that much in connecting your computer to your printer, which […]