Fix COM Surrogate has stopped working in Windows 7

by File in: Help Desk

A client of mine started having a strange problem when browsing pictures and videos on his Windows 7 PC: it would popup with the following error message: COM Surrogate has stopped working The odd thing was that the error only came up when browsing video or picture files, not any other type of file. After […]

Tab Key Not Working in Windows 7

by File in: Help Desk

Having problems with your tab key in Windows 7? I know I am! My desktop machine runs Windows 7 64-bit and has been working fine for a months until a few days ago. Suddenly, the tab key would not move me to the next form field in an online form. I though it was odd, […]

Use Netstat to See Listening Ports and PID in Windows

by File in: Windows 7

Being in IT for almost 8 years, I quickly learned that the netstat command in Windows can be of great benefit if you know how to use it! Even though I don’t work in IT anymore, that command still comes in handy a lot of times. For instance, my Internet connection was running really slow […]

Microsoft Surface vs Apple iPad: Which to Buy?

by File in: Featured Posts, Reviews

As you probably already know, Microsoft held a big event in LA to unveil their future iPad competitor called the Microsoft Surface. The Surface is definitely a closer competitor to the iPad than the Kindle Fire or the new Google Nexus 7 tablet, both aimed at the lower-end market. For high-end tablets, the iPad and […]

Audio Not Working on Your Laptop?

by File in: Help Desk

Over the years, I’ve had lots of issues with my laptop and one of the biggest problems has been the audio. Not sure why, but sometimes it would randomly just stop working. Sometimes a driver issue, sometimes Windows, sometimes hardware, etc, etc. On top of that, if you are trying to connect your laptop to […]

Join Windows 7 HomeGroup from Windows 8

by File in: Windows 8

So now that Windows 8 is coming out, you’ll be happy to know you can join it to your existing Windows 7 homegroup if you like. Windows 7 introduced the whole homegroup feature, which basically simplifies the process of sharing files and printers with other Windows 7 machines. Up till now, you could only do […]

Fix Word 2010 Opens in Safe Mode Only

by File in: Office Tips

I installed Office 2010 on my Windows 7 machine a long time ago and everything was working fine until today. I tried to open a Word 2010 document from my desktop and for some strange reason Word opened in Safe Mode. Strange I thought, so I shut it down and opened the file again. Safe […]

Fix “Can’t Read From the Source File or Disk” Error

by File in: Help Desk

Recently, I was working with a client who had a strange problem. He was trying to copy some files on his computer and ended up getting this odd error message: Can’t read from the source file or disk. What’s odd is that he could easily play the file in Windows without a problem. It was […]

4 Ways to Access the Control Panel in Windows 8

by File in: Windows 8

Getting used to using Windows 8? Since I’m a computer tech guy, one place I am always visiting on my computer is the Control Panel. I’m just so used to clicking on the Start button and then opening the Control Panel from there. In Windows 8, since there is no start button, you have to […]

Get the Classic Start Menu Back in Windows 8

by File in: Windows 8

After using Windows 8 for the last few weeks, I have realized that even though I have gotten used to the whole Metro interface and the lack of a Start button, it’s not going to be so easy for a lot of people out there. It’s simply too ingrained in the Windows UI. Anyone who […]