Help Desk Articles

Unfortunately, if you’re reading this page, you’re probably having some trouble with your Playstation 4 system. As with any new hardware, there are always kinks to be worked out. Luckily, […]

After upgrading an older Lenovo laptop to Windows 10 recently, I ran into a very annoying problem. For whatever reason, the ability to adjust the brightness stopped working. Pressing the […]

Back in the day, I wrote an article about the BITS (Background Intelligent Transfer Service) service not starting and how you can go about fixing that problem. Without this service […]

I recently came across an issue with a Apple iPod Shuffle that wouldn’t power on. It was simply operating correctly one day, and the next day, it refused to power […]

I recently did a clean install of Windows 7 on my PC and downloaded all the drivers from the manufacture’s website and thought everything was good to go. I happened […]

I have ESET Smart Security installed on one of my PCs and I recently got an alert message saying the following: Detected DNS Cache Poisoning Attack is detected by the […]

In previous versions of Windows, you probably remember the good old paging file. It is used when physical memory becomes over-committed and it holds objects that usually have not been […]

I recently purchased a 2TB Western Digital My Book and connected it up to my Windows PC at home. Everything was working great until I decided to restart the computer. […]

I recently got a blue screen of death (BSOD) error on a Windows computer. However, upon restarting the computer and adjusting BIOS settings, the BSOD error would still display, but […]

I recently ran into a problem where all my restore points in Windows were disappearing. If I created a system restore point and then restarted the PC, the restore point […]

Have you ever run into the problem where every time you start up Windows, you get the following message: Setup is preparing your computer for first use This happened to […]

I have a lot of music on my computer and even though I don’t use it as my primary media player or organizer, it’s nice to have it work properly […]

A client of mine started having a strange problem when browsing pictures and videos on his Windows 7 PC: it would popup with the following error message: COM Surrogate has […]

Having problems with your tab key in Windows 7? I know I am! My desktop machine runs Windows 7 64-bit and has been working fine for a months until a […]

I ran into an annoying problem on my Windows 7 virtual machine the other day when I tried to open Devices and Printers from the Start Menu. Instead of normally […]

So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem […]

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After […]