Help Desk

SD Card Can’t Be Read? Here’s How to Fix It

by File in: Help Desk

Having trouble with your SD card? SD cards can fail for many reasons. Fortunately, there are steps you can take to remedy the issue. Here are some of the things you can do to get your SD card back in working condition. Check the Card Reader You’ve been putting the blame on your SD card. […]

21 CMD Commands All Windows Users Should Know

by File in: Help Desk

The Windows command prompt is a feature that’s been a core part of the Windows operating system for a long time. There are some CMD commands that are so useful and easy to use that even regular users see the Windows command prompt as a key part of the operating system. There are always rumors […]

Fix Killer Ethernet Driver Stopped Working

by File in: Help Desk

Most of the time, the Killer Ethernet driver that comes prepackaged with your motherboard is a reliable ethernet driver. However, like all drivers, you may occasionally run into problems with it. If your version of Killer Ethernet driver stops working, it may be due to your driver being outdated or to a recent network change […]

How to Fix a Low Disk Space Warning in Windows

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Even though traditional hard drives have gotten cheaper over the years, a lot of people still have primary drives that are 500 GB or less in size. Why? Well, mostly because newer computers come with solid states drives (SSDs) and the larger sizes are just too expensive. If you’re getting a low disk space warning […]

What is Windows Prefetch and Superfetch?

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Prefetch is a feature, introduced in Windows XP and still used in Windows 10, that stores specific data about the applications you run in order to help them start faster. Prefetch is an algorithm that helps anticipate cache misses (times when Windows requests data that isn’t stored in the disk cache), and stores that data […]

Fix Scheduled Task Won’t Run for .BAT File

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If you have a .BAT file and you’re trying to get it to run automatically using Task Scheduler in Windows, you might have run into the issue where it simply doesn’t run unless you manually run the task. I created a batch file that deletes everything inside a temp folder whenever the computer starts up. […]

Fix “This device can’t use a Trusted Platform Module” When Enabling BitLocker

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I recently tried to enable BitLocker on an old Windows 10 PC at home and got an error message that I found would be extremely cryptic to anyone who isn’t a computer geek. Here was the message: This device can’t use a Trusted Platform Module. Your administrator must select the “Allow BitLocker without a compatible […]

How To Fix Flash Crashes in Internet Explorer 11

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If you’ve been on sites like YouTube while using your new shiny Windows 8 computer running IE 11, you might have run into a very annoying issue where the browser crashes or freezes for no apparent reason. Actually, it’s mostly related to IE 11 because I’ve had several clients complain about the browser crashing on […]

Ultimate Guide to Troubleshooting PS4

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Unfortunately, if you’re reading this page, you’re probably having some trouble with your Playstation 4 system. As with any new hardware, there are always kinks to be worked out. Luckily, the PS4 has a built-in safe mode option that lets you try and fix your system. What’s funny is the fact that Sony put a […]

Fix Can’t Adjust Brightness after Upgrading to Windows 8.1/10

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After upgrading an older Lenovo laptop to Windows 10 recently, I ran into a very annoying problem. For whatever reason, the ability to adjust the brightness stopped working. Pressing the brightness keys on the keyboard would show that the brightness level was going up or down, but nothing actually changed on the screen! It was […]