Help Desk Articles
Fix COM Surrogate has stopped working in Windows 7
Error comes up only when searching videos or pictures
Windows 7 Devices and Printers Hangs or Won’t Open?
Chances are it's because of one setting
I ran into an annoying problem on my Windows 7 virtual machine the other day when I tried to open Devices and Printers from the Start Menu. Instead of normally […]
Troubleshoot Windows Explorer Has Stopped Working
More than one issue that can cause the error
There are some Windows errors that are masterpieces, meaning they have been around since the beginning of time and never fail to go away. One that pops into my mind […]
Cursor Jumps Around While Typing in Windows?
Several solutions for you to try
So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem […]
CD/DVD Drive Missing in Windows?
Here are a number of different things you can try
I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After […]
Fix Internet Explorer 9 Issues
It seems with every update there are new problems!
With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it […]
Fix Missing System Restore Points in Windows Vista and 7
There are a few reasons for this problem
If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems […]
Two Easy Fixes for Windows Update Error Code 0x80072efe
There are a couple of settings usually to blame
Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install […]
Troubleshoot Windows Hanging During Shutdown
Hopefully one of these methods will work for you
Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang on the shutdown screen for […]
Why Does 64-bit Windows Need Two Program Files Folders?
The answer so you'll be able to sleep at night
Although Windows XP did have a 64-bit version, it wasn’t until Microsoft released Windows Vista that consumers really had to make a decision of whether to buy the 32 or […]
Ultimate Troubleshooting Guide for Windows 7/8/10 HomeGroup Connection Issues
One of these solutions should fix it
Previously, I wrote an article on how to setup and configure a Windows HomeGroup. It’s a fairly straight-forward process and most people will not have issues getting it to work. […]
Fix “Windows cannot access the specified device path or file” Error
Another cryptic problem solved for you
Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction […]
Fix “Unsupported wireless network device detected. System Halted” Error
Not easy, but give it a shot
If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device […]
Fix “File is too large for destination file system” Error
Several different methods to choose from
Yesterday, while copying some large files to an external hard drive, I was promptly issued this message by Windows: The file “myfile” is too large for the destination file system. […]
What is the Difference Between Primary/Extended Partition and Logical Drive?
And do you need to worry about creating them?
I am often asked the question about the difference between a primary and a logical partition. In this post I will do my best to explain the difference between the […]
Uninstall Symantec Endpoint Protection Without a Password
A quick way to kill this resource hog
If you work in a corporate environment, you and your computer may be the unsuspecting victim of a terrible piece of software from Symantec called Endpoint Protection. It’s a giant […]