Help Desk Articles
10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working
One of these is bound to do the trick
What To Do If You Are Locked Out Of Your Facebook Account
Plus, how to prevent it from happening again
How To Fix The “Scratch Disks Are Full” Error In Photoshop
So you can get back to creating memes
The “scratch disks are full” error in Photoshop usually occurs when there’s no memory space available on your computer to store Photoshop’s temporary files. When this error comes up, Photoshop […]
YouTube Not Working? Here Are Quick Fixes To Try
You'll be seeing cute cats again in no time flat
Have you ever tried watching YouTube videos only to find that the loading icon just keeps circling, or the video is entirely blank? What are the reasons for YouTube not […]
Windows 10 Audio Crackling: 10 Ways To Fix The Problem
You'll be rockin' out again in no time flat
There’s nothing worse than hearing your audio crackling on Windows 10 but you have no idea how to solve it. Usually it’s a process of trial and error until you […]
HDG Explains: What Is a GPU?
Plus, how it is different from a CPU
The GPU or Graphical Processing Unit is a dedicated microchip that is designed to specifically do graphics-related tasks at a much faster rate than a CPU or Central Processing Unit. […]
How To Factory Reset Google Smart Home Devices
We show you the steps you must take
Smart home devices add unprecedented levels of convenience to our lives, but just like anything, they run into glitches. While there are dozens of ways to sort out various bugs, […]
What Is Superfetch (Sysmain) On Windows 10 And How To Disable It
And why you might want to
Superfetch is a Windows system process that has had multiple names throughout the years. On Windows XP it was known as Prefetch. Superfetch was introduced in Windows Vista, and on […]
Fix “Could Not Find This Item” When Deleting in Windows
A pesky problem with 7 different solutions
Sometimes Windows shows a strange error message when you try to delete a file. The message reads “could not find this item” and it prevents you from deleting the file. […]
What Is a CPU & What Does It Do?
Plus a very short history lesson
What is a CPU? The CPU or Central Processing Unit is the number-crunching brain of a computer. Everything a computer does, from playing video games to helping you write an […]
How to Fix a Stop Code Critical Process Died BSOD
Plus what could have caused it
The Blue Screen of Death (BSOD) is a sign of a fatal system error—when it happens, your Windows PC has to restart. Once a fairly regular occurrence, BSODs are now […]
Will Deleting an Email on the iPhone/iPad Delete it on the Server?
The answer depends on your setup, which we'll explain
Most of us have email messages we’d like to get rid of forever from our inboxes. However, there are times you’ll delete an email only for it to show up […]
How To Enter Outlook Safe Mode To Fix Issues
Do this when it starts acting funny
If you ever face any issues with Outlook on your computer, your best bet is to try using Outlook safe mode. You’ll be familiar with this type of mode if […]
Troubleshooting Tips If You Have No Sound On Skype
It can be so frustrating when this happens
Skype is a handy way for individuals and teams to keep in touch. If for some reason you have no sound on Skype, there are a number of troubleshooting steps […]
How to Fix Audio Not Working On Your Laptop
We troubleshoot audio for Windows and Mac
Some common sound issues you may encounter with audio not working on your laptop include audio glitches, problems connecting an external audio device, or the sound just not working altogether. […]
How To Copy Text From a PDF File
We'll help you resolve this tricky situation
If you want to copy text from a PDF file to add to a Word document, paste a formula onto an Excel spreadsheet, or insert into PowerPoint slides for a […]
How To Fix Windows Stop Code Memory Management BSOD
A rare problem with several fixes to try
Unlike older versions of Windows, Windows 10 is remarkably stable. Long gone are the old Blue Screen of Death (BSOD) errors, but that doesn’t mean they’re gone for good. Windows […]
Evernote Not Syncing? Try These 7 Troubleshooting Tips
Make sure you don't lose any of your ideas
If Evernote is not syncing on your devices, the changes you make to your notes won’t reflect on your other devices. You’ll either see a sync error message on your […]
How To Fix When SSD Not Showing Up
There are actually a few things to try
The SSD drives are slowly replacing the old and traditional HDDs and most new computers now use this new type of drives. However, these aren’t without issues. One of the […]