Help Desk

What’s the Difference Between a VPN and Smart DNS?

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In this day and age, who still uses a vanilla internet connection? You do? Well, don’t feel too bad about it. Most people are blissfully unaware of their options when it comes to modifying their internet connections for better safety, privacy or expanded capabilities. However, if you do want to hide your internet activities or […]

DVD Drive Not Working? 5 Troubleshooting Tips

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People still depend on DVD drives to access media or perform installations. And when that drive suddenly stops working, users are left in a state of panic. What causes CD/DVD drives to stop working and how do you fix the problem? There’s no need to worry. In this post, we’ll go over some of the […]

How to Fix “Windows was unable to complete the format” Error

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Wanting to format your SD card, USB drive, or external hard drive is a good move. But what if you encounter an error that says “Windows was unable to complete the format” along the way? Getting this error message can cause you to panic. That, or it might make you want to pass up the […]

Internet Keep Cutting Out? Here’s How to Fix It

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Do you notice your laptop internet keeps cutting out? It can be frustrating to deal with, but we’ll be looking at the three major causes and solutions in this guide. Hopefully, once you have finished reading the different suggestions below, you will have identified the cause and will have found a solution. We would suggest […]

Fix “Windows can’t communicate with the device or resource” Error

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“Windows can’t communicate with the device or resource,” says the screen in front of you. Considering that all you were trying to do was go online, seeing this error message is frustrating. But instead of giving in to frustration, you should find a way to fix the problem. Fortunately, getting the answer you need is […]

How to Troubleshoot “OK Google” or “Hey Google”

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Most modern Android smartphones let you access the Google Assistant by simply saying the phrase “OK Google” or “Hey Google”. In much the same way that you can say “Hey Siri” on an Apple iPhone. It’s a very handy feature. For example, you can make phone calls or open specific apps while your hands are […]

How to Reset a Laptop Keyboard to its Default Settings

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Is your laptop keyboard not functioning like it used to? Is it taking too long to respond to your keystrokes? Does nothing happen when you press some of the keys? Did the keyboard stop working? In this post, you’ll learn how to reset your keyboard settings to make those pesky keyboard issues go away by. […]

How to Troubleshoot Common Printer Problems

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In the cult-classic film Office Space, there’s an iconic scene where a group of office workers take their lamentable printer/copier into a field and proceed to destroy it with a vengeance while an explicit rap song plays in the background. For many people that scene is a form of wish fulfilment. If only we could […]

Computer Making a Whirring Noise? Here’s How to Fix It

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You’ve done everything you can to keep your PC build as quiet as possible. So why then is your computer whirring like crazy? Where is the noise coming from? Should you be worried? There is a chance that there’s something wrong with the fan. And if that’s the case, it can cause serious problems down […]

Use These Command Prompt Commands to Fix or Repair Corrupt Files

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The Windows System File Checker (SFC) is a nifty tool for repairing corrupted files. Here’s a quick guide on how you can restore your files and get your PC running normally again. Run SFC First, you will need to open an elevated Command Prompt (CMD). Basically, you will need to run Command Prompt as an […]