The Easiest Way To Back Up Your Windows Computer

by File in: Tools Review

Computers break down and die all the time. It’s a fact of life. In fact, the Windows computer I am currently writing this on is groaning and flailing, and will likely give up its fight for life fairly soon. After 7 years, it’s time. This is why you must always back up everything on your […]

USB 3.0 Ports Aren’t Working? Here’s How to Fix Them

by File in: Help Desk

In this troubleshooting guide, we are going to offer a number of tips for when your USB 3.0 ports aren’t working. Usually, there are only a few different causes for a faulty USB slot – we hope that these tips will help you to fix it by trying to solve each of these causes step […]

How to Use Handbrake to Convert MKV to MP4

by File in: How-To

If you frequently download videos, then you’re probably no stranger to the MKV file format. It also means you’re familiar with its quirks. As much as a blessing MKV is to some users, there are those who just can’t seem to play their videos after opening the file. This results in users converting their MKV […]

What’s the Difference Between a VPN and Smart DNS?

by File in: Help Desk

In this day and age, who still uses a vanilla internet connection? You do? Well, don’t feel too bad about it. Most people are blissfully unaware of their options when it comes to modifying their internet connections for better safety, privacy or expanded capabilities. However, if you do want to hide your internet activities or […]

DVD Drive Not Working? 5 Troubleshooting Tips

by File in: Help Desk

People still depend on DVD drives to access media or perform installations. And when that drive suddenly stops working, users are left in a state of panic. What causes CD/DVD drives to stop working and how do you fix the problem? There’s no need to worry. In this post, we’ll go over some of the […]

How To Transfer a Website To WordPress.Org

by File in: How-To

Today on “Mark’s Free Tech Support”, someone has asked me how to transfer a free website over to a paid installation. Why, it’s easy as pie and I will show you why. is when WordPress gives you some free hosting space to launch a basic website with and help you start your […]

How to Stop Autofill Passwords From Showing in Chrome

by File in: How-To

In this guide, we will be taking a look at how you can stop your autofill passwords from showing in Chrome. We will offer tips on how to remove passwords completely, or just get rid of them from one computer, whilst still having them available across other devices when using your Google account. Hopefully, the […]

Interesting Features In The Windows 10 Settings You May Not Know About

by File in: Windows 10

Windows recently pushed out the 1903 upgrade, and while I was getting it installed, I took a bit of a dive into the Windows 10 settings to see if there was anything I wasn’t yet aware of. I found a few interesting tidbits which I had no idea existed, which just goes to show you […]

Office 365 vs. G Suite: Which to Choose for Your Business?

by File in: Reviews

For years, Microsoft dominated the collaboration and productivity tech space with desktop apps like Word, Excel, and PowerPoint. These quickly became standard tools for every business. Students were even required to learn these tools in preparation for using them in the professional world. Then Google launched G Suite, a portfolio of tools that has grown […]

How To Weed Out Duplicate Digital Photos On Your Windows Computer

by File in: Tools Review

Here’s irony for you. One of the many upsides of owning a smartphone is that you can take lots of photos with the built-in camera. One of the many downsides is being able to take lots of photos with the built-in camera. Why is owning a smartphone camera both good and bad? Because anyone can […]