Help Desk Articles
Got a New Computer? Here Are The 10 Things You Should Do
Set it up to optimize performance
What Is Dual-Channel Memory (RAM)?
Plus how to check for better performance
Top 4 Ways to Fix iCloud “Connection Error”
Plus a few more troubleshooting tips
Does iCloud display a “Connection Error” message when you sign in from a web browser? This tutorial highlights why that happens and how to troubleshoot or fix the issue on […]
Chromebook Keeps Turning Off? 9 Fixes to Try
Before throwing it at the wall
Your Chromebook might shut down without warning if it’s overheating, has a faulty battery, or runs an outdated operating system. This post will help you understand why your Chromebook keeps […]
Snipping Tool Not Working? 8 Ways to Fix It on Windows
So you can start capturing screenshots again
Are you facing issues using the Snipping Tool on your Windows 11 or Windows 10 PC? Is the tool not opening or not capturing your screenshots? There are many reasons […]
How to Fix an “Error retrieving information from server. [DF-DFERH-01]” Error
Download or update your apps again
Have you encountered an “Error retrieving information from server. [DF-DFERH-01]” error while downloading or updating your Android apps? Your Play Store app may be experiencing issues, or Google’s Play Store […]
7 Ways to Fix When Steam Keeps Updating
It's not as hard as you may think
Does Steam download or install updates each time you launch it? If so, your app may be experiencing a technical issue. App updates are necessary as they iron out bugs […]
Discord Won’t Open in Windows? Try These 11 Fixes Now
One of these is sure to do the trick
Do you have trouble getting Discord to open on your PC? Various factors, like unexpected software glitches, conflicting settings, and file corruption, can result in the app crashing or hanging […]
How to Fix an Error 0x800700E1 on Windows
Copy your files without any errors
Can’t copy a file from your external storage device to your PC and keep getting a 0x800700E1 error? This error is accompanied by a message that says “Operation did not […]
Top 7 Ways to Fix “Error Opening File for Writing” Error in Windows
One of these is sure to do the trick
If you’re trying to install or open an application and you see the “Error opening file for writing” message, there’s a big problem. This error will stop you in your […]
Chromebook Camera Not Working? 7 Fixes to Try
Before calling up the repair shop
Are you having trouble using your Chromebook’s built-in camera in a specific or all applications? This tutorial covers possible troubleshooting solutions for camera-related malfunctions on Chromebooks. 1. Allow Camera Access […]
Is Your Chromebook Screen Glitching/Flickering? Try These 9 Fixes
Also be sure to check your lightbulbs
When your Chromebook screen starts flickering, it’s easy to feel a sense of panic! There’s no need to stress if you wonder, “Why is my Chromebook screen glitching?” We have […]
Fixed: Realtek Semiconductor Corp Extension Install Error
Luckily there are multiple ways around the problem
Do you get a “Realtek Semiconductor Corp Extension Install Error” while trying to install an update on your Windows PC? Your Windows Update feature may be faulty, or your operating […]
Top 5 Ways to Get Rid of Black Spots on Chromebook Screen
You don't need an eye exam
Black spots marring the display of your pristine Chromebook can be quite worrying. These black spots, often called “dead pixels”, could appear for various reasons – from manufacturing defects to […]
7 Ways to Fix Chrome’s “Result_Code_Hung” Error
Don't get all hung up about it
Google Chrome’s “Result_Code_Hung” error sometimes appears out of the blue and prevents you from accessing your sites. It’s extremely frustrating as you can’t load the site despite multiple attempts. Many […]
How to Fix a “This device is disabled. (Code 22)” Error on Windows
Don't scratch your head, try these options
Does Windows 11 or Windows 10 display a “This device is disabled. (Code 22)” error in the Device Manager utility? If so, the device in question may be disabled on […]
Chrome Lags When Downloading Files? How to Fix It
Luckily, there are a few easy methods
Does your Google Chrome web browser start lagging when you download files? The issue isn’t with your files but with your browser or computer. One or more items in your […]
Razer Mouse or Keyboard Not Showing Up in Razer Synapse? Try These 6 Fixes
Don't get yourself in a tizzy
Razer Synapse is the software app that, when paired with Razer peripherals, helps you manage, customize and use them to their fullest potential. However, sometimes the software doesn’t detect your […]
What Is CCXProcess.exe (And Should You Remove It)
Malware and viruses can masquarade as real processes
CCXProcess.exe is a pesky process that appears out of nowhere and uses up your system resources. If you notice that CCXProcess is causing high CPU usage and want to figure […]