Help Desk Geek – Help Desk Tips For IT Pros

Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, [...]

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OpenOffice’s Calc is a full-featured application that competes directly with other spreadsheet programs such as Microsoft Excel. Not as well known as Excel, Calc is an excellent free alternative to commercial applications that can be expensive for the casual user. One feature of Calc that is quite useful is the ability to make numbers in [...]

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MP3 files are well known to users of Windows 7 and devices such as iPods, smart phones, and other digital music players. The most popular digital audio file, MP3s offer excellent quality in a small package. However, the MP4 format will likely replace MP3s as the most popular digital file format. Learn about the differences [...]

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Most large companies these days have a dedicated support desk for solving technical issues. Employees generally respond favorably to the helpdesk process, where they file a support ticket electronically, and then are free to do other tasks while the problem is resolved. JazzDesk allows companies and Web sites of any size to create a helpdesk [...]

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Mostly, I troubleshoot problems the the Windows operating system, but now that I own a lot of Apple products, I’ve gotten good at troubleshooting iPods, iPads, and Macs in general. One problem that a client of mine had was that his iPad would not show up in iTunes. iTunes simply would not recognize his iPad [...]

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I’ve written about many strange errors in Windows before and I recently ran across a new one. When trying to shutdown or restart, I would get the following error message: Windows is currently working with a file. Either wait for Windows to finish, or close it before you quit Windows The heading for the dialog [...]

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Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang while saying Windows is Shutting Down Sometimes it would eventually shut down, but it could take anywhere from 4 minutes to 10! The laptop is brand new and was running [...]

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Formerly known as Microsoft Antispyware, the software giant released Windows Defender in 2006 to protect its number one operating system at the time, Windows XP, from spyware. Simple to use and supported in Windows Vista and 7, Windows Defender is well-known for its reliability and stability. Unfortunately, Windows Defender does occasionally become corrupted and must [...]

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Recently, I setup a Windows 2003 Server with SQL Server 2005 Express Edition, along with ISA Server. When I tried to connect to the SQL Server from a remote machine, I was presented with the following error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found [...]

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Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction at referenced memory could not be read “No more system PTEs” error (stop code 0X0000003F) Etc, etc! In this post, I will talk about the [...]

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