Help Desk Geek – Help Desk Tips For IT Pros

Mostly, I troubleshoot problems the the Windows operating system, but now that I own a lot of Apple products, I’ve gotten good at troubleshooting iPods, iPads, and Macs in general. One problem that a client of mine had was that his iPad would not show up in iTunes. iTunes simply would not recognize his iPad [...]

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The features found in Microsoft Word are so advanced that some people say that it has almost desktop publishing capabilities when it comes to editing text in a document. One useful but sometimes overlooked features is the Find and Replace function. This feature can help you automatically find and then replace text to avoid having [...]

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You have probably encountered your share of errors in Windows. You think things are going fine and all of a sudden an error occurs and a Windows error code displays on the screen. What does the error mean? Generally, at this point, you have to go to Google and do a search for the error [...]

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I’ve written about many strange errors in Windows before and I recently ran across a new one. When trying to shutdown or restart, I would get the following error message: Windows is currently working with a file. Either wait for Windows to finish, or close it before you quit Windows The heading for the dialog [...]

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In Windows 7 and Windows XP, the default behavior of the operating system after a system crash or blue screen is to simply restart. Sometimes an automatic reboot can fix the problem and you don’t have to worry about the actual error. However, most of the time once your system crashes or if you get [...]

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Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang while saying Windows is Shutting Down Sometimes it would eventually shut down, but it could take anywhere from 4 minutes to 10! The laptop is brand new and was running [...]

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Formerly known as Microsoft Antispyware, the software giant released Windows Defender in 2006 to protect its number one operating system at the time, Windows XP, from spyware. Simple to use and supported in Windows Vista and 7, Windows Defender is well-known for its reliability and stability. Unfortunately, Windows Defender does occasionally become corrupted and must [...]

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Recently, I setup a Windows 2003 Server with SQL Server 2005 Express Edition, along with ISA Server. When I tried to connect to the SQL Server from a remote machine, I was presented with the following error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found [...]

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Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction at referenced memory could not be read “No more system PTEs” error (stop code 0X0000003F) Etc, etc! In this post, I will talk about the [...]

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If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart. This is one of those really technical errors and it’s unfortunately not easy to fix. However, it’s worth a shot before sending your [...]

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